-Establish professional and objective tone to the meeting.
-Start and stop the meeting on time.
-Establish and enforce the “rules” for the meeting.
-Introduce the goals and agenda for the meeting.
-Manage the meeting and keep the team “on track.”
-Facilitate a process of decision and consensus making, but avoid participating in the content.
-Make certain that all stakeholders participate and have their input heard.
-Control disruptive or unproductive behavior.
Workshop Agenda
-Set an agenda before the workshop and publish it along with the other pre-workshop documentation.
-Balance is the key, try to stay on the agenda, but do not strictly obey it, especially if good discussion is going on.
-Order lunch in, and have a light working lunch. :-)
Running the Workshop
-Allow for human behavior, and have fun with it.
-Do not “attack” other members.
-Do not get on a soap box.
-Do not come back late from a break.
-Workshop tickets
-Give every stakeholder 3 workshop tickets
-1 for being late
-1 for “cheap shot”
-1 for “soap box”
-Facilitator takes tickets when appropriate. If you do not have a ticket create a fund to add to, like $1 to pot for after workshop activities.
Workshop Problems and Suggestions
-Time Management
It’s difficult to get going after breaks and lunch.
Key shareholders may be late returning
Grandstanding, domineering positions
Lack of input from stakeholders
-Negative comments, petty behaviors, and turf wars
-Flagging energy after lunch
-Facilitator keeps a timer for all breaks and fines anyone that is late, everyone gets one free pass.
-Everyone gets one 5 minute position statement.
-Facilitator encourages everyone to use 5-minute position and great idea ticket.
-Use “Cheap Shot Tickets”, all others cost money.
-Lite lunches, afternoon breaks, rearrange seating
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